About Contact Centre Summit NSW
Contact Centre Summit NSW explores the people, processes, and technologies shaping modern customer service operations. Contact centre leaders can exchange ideas on workforce planning, service quality, automation, analytics, employee experience, and customer engagement. The summit supports practical learning and peer connection for organizations seeking more responsive and resilient service models. Customers increasingly expect seamless support across voice, digital, and self-service channels. Successful teams are combining intelligent automation with empathy, well-designed journeys, and empowered frontline professionals.
Approximately 48 visitors are expected to attend.
AI briefing
What to know before you go
From people who went
Reviews
No reviews yet. Been to this show? Share one tip for first-time visitors.
Sign in to write a reviewIndustry news
Stories related to this show
Intelligence · Middle East
GISEC 2026 brings Gulf cybersecurity procurement to Dubai
The three-day DWTC exhibition and conference gave ministries, banks and operators a venue to review security systems before December’s GITEX Global.
Read more
Intelligence · Asia Pacific
Australia starts building a rare-earths plant north of Alice Springs
Construction is underway at Nolans after Canberra agreed to buy output and put $1.2 billion behind an ore-to-oxide project.
Read moreSimilar trade shows
Nov 2, 2026ConferenceMumbrella Travel Marketing SummitCrown Sydney, Sydney, Australia
Nov 5 – 8, 2026ExhibitionAffordable Art Fair SydneyRoyal Randwick Racecourse, Sydney, Australia
Nov 5 – 6, 2026Trade showWorld Business Forum SydneyInternational Convention Centre Sydney (ICC Sydney), Sydney, Australia
Nov 9, 2026ConferenceInfrastructure SummitHilton Sydney, Sydney, AustraliaNov 10, 2026Trade showCFO EdgeThe Fullerton Hotel, Sydney, Australia
Nov 10 – 12, 2026ConferenceWomen in Procurement & Supply Chain ConferenceSydney Masonic Centre, Sydney, AustraliaSame city, same dates
