
Customer Marketing Summit
Dec 2, 2026
InterContinental London - the O2, an IHG Hotel, London, United KingdomAbout Customer Marketing Summit
Customer Marketing Summit brings marketing leaders and customer-focused professionals together to examine how organizations build loyalty, advocacy, and lasting relationships. The event explores customer insight, engagement strategy, community, lifecycle communication, measurement, and collaboration across teams. Market teams are investing more heavily in first-party insight to create relevant experiences and improve retention. Communities and peer advocacy are likewise becoming important channels for credibility, helping brands turn satisfied customers into active participants in growth.
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Tue, 1 – Wed, 2 Dec 2026
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